SERVICES 

Most Popular Virtual Customer Service Jobs
1. Customer Service Representative
Working as a virtual service representative means that it’s your job to give the customer the value they deserve. The business value here lies in their approach to the customer. And above all – in understanding of their needs.
2. Customer Support Representative
Our main task is resolving customer technical issues. Usually, IT-based companies use the term service support because of the psychological impact the term has on customers. As a result, customers typically relate the word support to IT technologies.
3. Chat Agent
With more and more people turning to texting rather than phone calls, the demand for people communicating through chats and emails has also increased. It is essential to have strong customer service skills and to easily operate any tasks give on a computer. This primarily refers to utilizing live chat services and software, and email.
4. Social Media Manager
Many companies have recognized the importance of social media presence and have started to use it as a significant part of their marketing strategy. This is where a job opportunity arises – there has to be a person writing content and communicating with the community. And it doesn’t only include that. Social Media Manager is responsible for implementing the entire social media strategy as agreed with the marketing department in order to increase sales and brand awareness.